Terms of service

Last updated: June 19, 2026

Welcome to Nova Mattress. By accessing or using our website, novamattress.in, you agree to the following Terms of Use. Please read them carefully before using the website or placing an order.

About Us

This website is operated by Nova Mattress.

Business Address:
141, Parthasarathy St,
Chinnasekkadu, Manali,
Chennai, Tamil Nadu 600068, India

Phone / WhatsApp: +91 99404 49265
Email: Novamattress1999@gmail.com

Use of Website

You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with website security, or use the website in a way that may harm Nova Mattress or other users.

Product Information

We try to display product details, prices, images, sizes, and descriptions as accurately as possible. However, minor differences in color, finish, size, or appearance may occur due to screen settings, photography, manufacturing variations, or material differences.

Prices and availability may change without prior notice.

Orders and Payments

By placing an order, you confirm that the information you provide is accurate and complete. Orders are subject to product availability, payment confirmation, and acceptance by Nova Mattress.

We reserve the right to cancel or refuse an order if there is a pricing error, stock issue, payment issue, suspected fraud, incorrect customer information, or delivery limitation.

Shipping, Returns, and Refunds

Shipping, returns, exchanges, cancellations, and refunds are governed by our Shipping Policy and Return and Refund Policy. Please review those policies before placing an order.

Custom Orders

Custom-size, made-to-order, or special-order mattresses may not be eligible for cancellation, return, or refund once production has started, unless the product is defective, damaged during delivery, or incorrect.

Intellectual Property

All website content, including text, images, logos, graphics, product content, layout, and design, belongs to Nova Mattress or its content providers. You may not copy, reproduce, modify, distribute, or use our content without written permission.

Third-Party Links

Our website may contain links to third-party websites, payment gateways, logistics partners, or social media platforms. We are not responsible for the content, privacy practices, or services of third-party websites.

Limitation of Liability

Nova Mattress is not responsible for indirect, incidental, special, or consequential losses arising from use of the website, product delays, delivery issues, or inability to use the website.

Nothing in these Terms limits your rights under applicable consumer protection laws.

Changes to Terms

We may update these Terms of Use from time to time. Updated terms will be posted on this page with a revised date.

Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Chennai, Tamil Nadu, India.

For questions about these Terms, contact:

Nova Mattress
141, Parthasarathy St, Chinnasekkadu, Manali, Chennai, Tamil Nadu 600068
Phone / WhatsApp: +91 99404 49265
Email: Novamattress1999@gmail.com